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NetID
Subject
This is a simple statement of the problem. E.g. I cannot register for class
Describe your issues/questions
Category
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Admissions
Records/Registrar
Student Financial Services
Sub-Category
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Accept Offer of Admission/Fee Issues
Admission Status Inquiries
Appeals
Application not Found in PeopleSoft
Cal State Apply
Deadlines/Extensions
Degree Audit Inquiries
Early Start
Graduate Admissions Concerns
Incorrect To Do List
NetID
Policies and Procedures
Questions regarding deadlines
Questions regarding paperwork needed (transcripts/residency docs/letter of recommendation)
Questions regarding requirements (undergrad/Grad)
Residency/Document Inquiries
Transcript Status Inquiries
Other
Diploma
Enrollment appointments (lack of, when shown, policy regarding)
Enrollment information (how to, where to, cannot enroll, courses not added, etc.)
Forms (change of major, update catalog, transcripts, personal data change, withdrawals, verifications, etc.)
Grades (grade forgiveness, calculations, change grading type, audits, deadlines)
Graduation Filing
NetID
Open University
Outgoing CSUEB Transcripts
Policies and Procedures
Postpone graduation
Reason for not graduating
Verification
Withdrawals (turn in, questions about, deadlines, petitions, how to)
Other
1098-T Tax Form
Department Deposit
Fee Verification Request
Making Payment/Purchase
Past Due Balance/Collection Issue
Policies and Procedures
Refunds
Reimbursement/Check Pickup
Staff/Faculty Parking Permits
Stop Payment Request
Student Account Question
Student Clubs/ASI
Third Party Billing
Waivers
Other
Student Type
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Freshmen
Transfer
Graduate
Prospective
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